Printix Technical Certification | OD-PTX-TT-000

Printix is a cloud-based printing solution that simplifies the complexity of printing from any device to any nearby printer. Yet, many have valid concerns about understanding the architecture, printing and tracking capabilities, and configuration of Printix due to the complexities of the various print environments and tracking scenarios, along with printing limitations based on previous knowledge on how to set up traditional local server-based printing.

Whether you are a Technical Consultant responsible for explaining the Printix capabilities, an Implementation Engineer responsible for installing the software in the customer's environment, or an Administrator responsible for configuring and monitoring the Printix solution in your environment, this course is for you. The course covers all the topics necessary to have a solid foundational knowledge of the Printix capabilities & integrations and become proficient with the configuration of the Printix solution in various environments. If you follow along with the video demonstrations, you'll be able to repurpose the configuration "recipe" for your customers.

Topics covered in this course include:

• Getting started by accessing the Printix Partner Portal
• Registering a tenant for your customer
• Navigating Printix Administrative Dashboard
• Working with Azure AD and Google Workspace
• Discovering printers and deploying a printer queue
• Working with printers, printer queues, and groups
• Configuring Tenant settings
• Printix Go for secure-print on supported multi-functional printers
• Print via the Cloud
• Mobile Print
• Home Office Printing
• Deploying Printix Client to a Remote Computer
• Cloud Storage
• Analytics and reporting
• Networks and SNMP
• Implementation Assistant
• Sites

Training Methodology: Subject Mater Expert (SME)-led videos covering theory and configuration demonstrations. Each video lesson is followed by knowledge check questions to confirm your understanding of the lesson's topics. The combination of the video lessons and knowledge check questions will prepare you to pass the Printix Technical Certification Exam.

Knowledge Prerequisites: No previous Printix knowledge is required, but experience navigating Windows and Mac operating systems, knowledge of protocols, and other IT-related topics are strongly recommended.

Target Audience: Technical personnel whose job responsibilities include installing and configuring products in customer production environments, proof of concept (POC) environments, and demo rooms. Examples of job titles for the above responsibilities include:

• Technical Consultant
• Solution Architect
• Implementation or Installation Engineer
• System Administrator

Certification Exam: This course prepares you for the Printix Technical Certification Exam. Since the exam validates understanding of the Printix architecture, terminology, and software configuration, Tungsten Automation Support will expect that you passed the certification exam before contacting them.

Printix 2.0 offers new capture workflow capabilities from multifunction printers (MFP) and mobile devices. This training explores the capture capabilities of Printix 2.0. You will learn about available workflows, system requirements, and the implementation process. It is intended to prepare you to implement and operate the capture workflows in a Printix tenant.

Estimated Completion Time: 70 minutes plus 20 minutes for each MFP module

Objectives: Upon completion of the training, you will be able to:

• List available workflow types and explain how they function.
  • Send to Email
  • Send to OneDrive
  • Send to SharePoint
• Describe system requirements for capture.
• Create and configure each workflow type.
• Install Printix Go with capture on supported MFPs.
  • The learner can select to complete one or more vendor-specific training modules.
• Demonstrate the capture workflows from an MFP and the mobile Printix App.

Learning Prerequisites: Learners should have Printix system manager experience with adding and configuring printers and/or completed Printix Technical Certification training.

Target Audience: Technical personnel whose job responsibilities include installing and configuring products in customer production environments, proof of concept (POC) environments, and demo rooms.

Skill Exam: Learners can earn a skill badge by passing the skill exam with a score of 80% or greater.

Printix 2.1 offers new features and capabilities. This training explores the features and functions introduced with Printix 2.1. 

Estimated Completion Time: 30 minutes 

Objectives: Upon completion of the training, you will be able to:

• Explain available offline print options during outages or loss of internet connection
• Describe the API for Guest user administration capability and requirements
• Implement private Access Blob Storage
• Discover printers by hostname
• List the new devices supported by Printix Go

Learning Prerequisites: Learners should have Printix system manager experience with adding and configuring printers and/or completed Printix Technical Certification training.

Target Audience: Technical personnel whose job responsibilities include installing and configuring products in customer production environments, proof of concept (POC) environments, and demo rooms.

Skill Exam: Learners can earn a skill badge by passing the skill exam with a score of 80% or greater.

This training explores what's new with Printix 2.2 including enhancements for documentation, site management, and new capabilities for Printix Go and added Printix connectors.

Estimated Completion Time: 30 minutes

Objectives: Upon completion of the training, you will be able to:

• Describe the enhancements and their benefit.
  • Printix documentation changes 
  • Improved site management
• List and define what is new with Printix 2.2 Go and describe any required implementation.
  • Printix Go without Printix Client for Ricoh devices
  • Printix Go print for Fujifilm
  • Printix Go capture for Kyocera
  • Offline print improvements
• Describe the function and use case of the new Printix Conectors.
  • Capture Connector API
  • SAP2Printix connector

Learning Prerequisites: Learners should have Printix system manager experience and Printix Technical Certification training.

Target Audience: Technical personnel responsible for installing and configuring products in customer production environments, proof of concept (POC) environments, and demo rooms.

Skill Exam: Learners can earn a skill badge by passing the skill exam with a score of 80% or greater.

This training explores what's new with Printix, including support for new Brother and Lexmark devices, improved SNMP configuration management, and expanded offline detection. Additionally, the release features rebranding efforts and new functionalities like Generic OpenID Connect (OIDC) Identity Provider support.

Estimated Completion Time: 35 minutes

Objectives: Upon completion of the training, you will be able to:

• Understand the New Device Support and Functionalities: Learn about the new Brother and Lexmark devices supported in Printix 2.3, including their specific functionalities and installation requirements.

• Navigate SNMP Configuration Management: Learn to efficiently manage SNMP configurations with the new search, sorting, and pagination features and understand the delegation of SNMP configuration responsibilities to site managers.

• Implement Generic OpenID Connect (OIDC) Identity Provider Support: Learn how to configure and utilize the new Generic OIDC Identity Provider support for integrating additional authentication methods.

• Adapt to System and Software Prerequisites: Understand the updated software prerequisites, including the transition from .NET Framework 4.5 to .NET 6 and the implications of dropping 32-bit support.

• Utilize Rebranding and Documentation Updates: Familiarize yourself with the new branding elements and updated documentation to ensure consistent application and access to the latest support resources.

• Manage Offline Detection Enhancements: Learn how to handle expanded offline detection features and enforce offline mode for specific tenants when necessary.

Learning Prerequisites: Learners should have Printix system manager experience and Printix Technical Certification training.

Target Audience: Technical personnel responsible for installing and configuring products in customer production environments, proof of concept (POC) environments, and demo rooms.

Skill Exam: Learners can earn a skill badge by passing the skill exam with a score of 80% or greater.

This training will cover the latest updates in Printix, including new features introduced with the Go clients for Ricoh, Brother, and Fujifilm. The training will equip you with the knowledge and skills to efficiently manage multiple cloud storage configurations and print rules within the Printix environment. It will also cover various other improvements made to Printix, including enhanced SNMP configuration management.

Estimated Completion Time: 30 minutes

Objectives: Upon completion of the training, you will be able to:

• Understand the concept and importance of multiple cloud storage in Printix.

• Identify the types of cloud storage supported by Printix.

• Learn how to configure multiple cloud storage in Printix.

• Configure print rules in Printix 2.4 and assign them to specific groups.

• Understand the new features in SNMP configuration management.

• Understand how Printix integrates with AutoStore for seamless document routing.

• Understand Printix Go enhancements for: 

  • Brother devices: Review updates and functionality improvements. 

  • Fujifilm devices: Learn about added capabilities and their use. 

  • Ricoh devices: Understand the new accounting features and tracking capabilities.

Learning Prerequisites: Learners should have Printix system manager experience and Printix Technical Certification training.

Target Audience: Technical personnel responsible for installing and configuring products in customer production environments, proof of concept (POC) environments, and demo rooms.

Skill Exam: Learners can earn a skill badge by passing the skill exam with a score of 80% or greater.