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Communications Manager | Key Terms & Concepts

Course/Exam Description

Module Overview

The smooth management of business documentation requires an in-depth knowledge of the structures and processes upon which KCM is based. 

In this module you will learn about key KCM terms and concepts such as the Publication Workflow, the structure of a document and Document Logic.

Learning Objectives

  • Define and contrast On-demand and Interactive documents.
  • Discuss key KCM Terminology.
  • Describe the structure of a KCM document.
  • Describe Document Logic.

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