Course/Exam Description
Announcement
Note: Certification update pathways are coming and will automatically update certifications for anyone who has passed the update skill exam.
Course Title: Printix Administrator Customer Technical Training
Skill Level: Introductory
Description:
Printix is a cloud-based print management solution that streamlines the printing process, allowing users to print from any device to a nearby printer easily. While Printix is designed to be user-friendly, it's natural for professionals to have questions about its architecture, tracking features, and configuration. These questions often stem from the complexity of different print environments and prior experience with traditional, server-based setups. Moving to a cloud-based solution can be challenging, especially when adjusting workflows, understanding integrations, and maintaining secure, efficient printing across platforms.
Whether you are responsible for deploying the Printix solution in your environment, or an Administrator overseeing its configuration and ongoing management, this course is designed to support your role. It provides comprehensive coverage of the key features and integrations of Printix, giving you the foundational knowledge needed to confidently configure and manage the solution in your environment. The course includes interactive e-learning modules to support hands-on learning and reinforce practical skills.
Topics covered in this course include:
- Getting started by starting a free trial
- Navigating Printix Administrative interface
- Working with printers and print queues
- Working with print drivers
- Networks
- Sites
- Working with groups
- Secure printing
- Printix Go
- Cloud storage
- Mobile print
- Print via the Cloud
- Home Office Printing
- Deploying Printix Client to a Remote Computer
- Analytics and reporting
- SNMP
- Capture and capture workflows
Training Methodology: The certification course consists of e-learning modules that combine expert-led videos, clear explanations, and interactive elements where you engage with the content to reveal important information. Each module includes knowledge check exercises to reinforce your understanding. After completing the modules, you’ll take a short skills exam. These components work together to support your learning and prepare you for the Printix Technical Certification Exam.
Audience: Technical personnel whose job responsibilities include deploying, administering, and configuring the Printix solution. Examples of job titles include:
- System Administrator
- Solution Architect
- IT Enginner
Prerequisites: None
Course Access: 365 days from enrollment date
Training Components
Click on the course topics below to learn more.Training component modules and exams
Module 1 - Starting a Free Trial/Subscription [10 Minutes]
Module 2 - Getting Started [15 Minutes]
Module 3 - Navigating the Interface [10 Minutes]
Printix Onboarding Essentials Skill Exam
Training component modules and exams
Module 4 - Printers [10 Minutes]
Module 5 - Print Queues [15 Minutes]
Module 6 - Printer Drivers [20 Minutes]
Module 7 - Networks [15 Minutes]
Module 8 - Sites [10 Minutes]
Module 9 - Working with Groups [15 Minutes]
Printix Print Management Skill Exam
Training component modules and exams
Module 10 - Secure Printing [20 Minutes]
Module 11 - Setup and Secure Print [10 Minutes]
Module 12 - Printix Go [10 Minutes]
Module 13 - Cloud Storage [25 Minutes]
Printix Secure Printing Skill Exam
Training component modules and exams
Module 14 - Analytics [10 Minutes]
Module 15 - Mobile Print [15 Minutes]
Module 16 - Home Office Print [10 Minutes]
Module 17 - Simple Network Management Protocol [10 Minutes]
Module 18 - Deploying Printix Client to Remote Computers [10 Minutes]
Module 19 - Print via the Cloud [15 Minutes]
Printix Modern Print Solutions Skill Exam
Training component modules and exams
Module 20 - Introduction to Capture [20 Minutes]
Module 21 - Build Capture Workflows [30 Minutes]
Printix Capture Skill Exam
The Printix Update 2025.3 training is designed to guide IT professionals, administrators, and support teams through the newest features and enhancements in the Printix 2025.3 release. This update-focused training covers technical improvements, compliance-related changes, and workflow enhancements across Printix’s cloud print management platform.
Estimated Completion Time:
Objectives: Upon completion of this training, you will be able to:
-
Identify and implement ARM processor support in Windows environments, including compatibility, driver management, and technical configurations.
-
Prepare for Windows 10 support phase-out and understand the implications of the Microsoft lifecycle policy on Printix.
-
Explain ISO 27001 compliance measures within Printix, including data deletion tracking, partner portal updates, and audit readiness.
-
Demonstrate compliance with the EU Data Act using the Printix Export Configuration feature to access and export operational data in machine-readable formats.
-
Configure metadata fields in capture workflows, including field types, validation, and input at multifunction printer (MFP) devices.
-
Integrate metadata and documents using the Capture Connector API, enabling connections to external applications and automation platforms.
-
Track and report copy activity on Brother and HP OXPd multifunction devices through Printix Go for accurate accounting and usage reporting.
-
Differentiate Printix Go capabilities across supported vendors (e.g., Brother, HP, Lexmark, Canon, Ricoh), focusing on new features introduced in 2025.3.
Learning Prerequisites: Learners should have experience in performing administrative tasks within Printix and/or should have completed the Printix Administrator Customer training.
Target Audience: This course is designed for administrators responsible for managing and maintaining Printix environments.
Skill Exam: Learners can earn a skill badge by passing the skill exam with a score of 80% or greater.
Training component modules and exams
Printix Update Course – 2025.3 [40 Minutes]
Printix 2025.3 Update for Customer Administrators
In this 40 minute training course, we’ll walk you through the key updates in Printix’s latest 2025.4 release. Whether you're supporting customers, managing configurations, or just keeping up to date, this training will help you understand and apply the new features with confidence.
By the end of this module, you will be able to:
- Configure Capture Data Sovereignty workflows using Azure Storage and Connector SDK destinations.
- Set up VPN-less printing using S3 cloud storage.
- Apply new language support across Printix interfaces (Czech, Slovak, Hungarian).
- Explain and support the billing improvements, including PAX8 API updates.
- Install and configure Printix Go Canon’s unified app and use its updated accounting features.
Learning Prerequisites: Learners should have experience in performing administrative tasks within Printix and/or should have completed the Printix Administrator Customer training.
Target Audience: This course is intended for individuals responsible for managing and maintaining Printix environments.
Skill Exam: Learners can earn a skill badge by passing the skill exam with a score of 80% or greater.
Training component modules and exams
Printix 2025.4 – Platform & Infrastructure Updates [12 Minutes]
Printix 2025.4 – Capture & Workflow Enhancements [10 Minutes]
Printix 2025.4 – Printix Go Enhancements [18 Minutes]
Printix 2025.4 Update Skill Exam
This training will walk you through the changes introduced in the Printix 2026.3 release. The training covers infrastructure and backend improvement, updates related to Power PDF, and new Printix Go features.
By completing this Printix 2026.3 update training, you will gain the skills to articulate and configure new features and functionalities, and to leverage the latest product enhancements effectively.
Learning Prerequisites: Learners should have experience in performing administrative tasks within Printix and/or should have completed the Printix Administrator Customer training.
Estimated Completion Time: 1 hour
Target Audience: This course is designed for administrators responsible for managing and maintaining Printix environments.
Skill Exam: Learners can earn a skill badge by passing the skill exam with a score of 80% or greater.
Learning Path Objectives
By completing this training, you will be able to:
- Explain the new features and functionalities introduced for Printix, including the new read-only admin user type, file upload and iOS print support, Power PDF for Mac support, and Terms of Service acceptance changes.
- Explain how SCIM is supported in Printix.
- Explain the additional security updates and minor improvements, including document encryption changes, EU AI Data Act compliance, forced client updates, the Power PDF API, and the Spring upgrade.
- Explain the clientless print release feature for Printix Go HP.
- Explain the offline access feature for Printix Go Konica Minolta.
- Explain the accounting feature for Printix Go Kyocera.
Training component modules and exams
Printix 2026.3 – Platform and Infrastructure Updates [15 Minutes]
Printix 2026.3 – Security Updates and Other Improvements [15 Minutes]
Printix 2026.3 – Printix Go Kyocera Enhancements [10 Minutes]
Printix 2026.3 – Printix Go HP Enhancements [10 Minutes]
Printix 2026.3 – Printix Go Konica Minolta Enhancements [10 Minutes]
Printix 2026.3 Administrator Update - Skill Exam
Enrollment Options
| Name | Duration/Dates | Price | Link |
|---|---|---|---|
| Printix Administrator Customer Technical Training | Perpetual | FREE |
Certification Pathways
This course has elements that are included in 4 pathways
Path Option #1
-
Printix Administrator Certification ExamStep Name: Printix 2025.2 Administrator Certification
View Course Details -
Printix 2025.3 Update for Customer AdministratorsStep Name: Printix 2025.3 Update
The exam is offered in this course
Path Option #1
-
Printix 2025.2 Partner Administrator Certification ExamStep Name: Printix 2025.2 Partner Administrator Certification
View Course Details -
Printix 2025.3 Update for Customer AdministratorsStep Name: Printix 2025.3 Update
The exam is offered in this course
Path Option #1
-
Printix 2025.3 Partner Administrator CertificationStep Name: Printix 2025.3 Partner Administrator Certification
View Course Details -
Printix 2025.4 Administrator Update Skill ExamStep Name: Printix 2025.4 Update
The exam is offered in this course
Path Option #1
-
Printix 2025.3 Administrator CertificationStep Name: Printix 2025.3 Administrator Certification
The exam is offered in this course -
Printix 2025.4 Administrator Update Skill ExamStep Name: Printix 2025.4 Update
The exam is offered in this course
